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SHIPPING POLICY

Packaging & Shipping Policy

At Playtoddz , we strive to provide a seamless and reliable shipping experience for our customers. This Packaging & Shipping Policy outlines important information regarding packaging, shipping methods, delivery times, and related matters. By placing an order with us, you agree to comply with the terms stated in this policy.

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Packaging

  • We take great care in packaging your order to ensure that the items are protected during transit.

  • Depending on the nature of the products, we may use appropriate packaging materials such as bubble wrap, or sturdy boxes to ensure the safe delivery of your items.

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Shipping Methods

  • We offer various shipping methods to accommodate your needs. The available options will be displayed during the checkout process.

  • Shipping methods may include standard shipping, expedited shipping, or other specialized services offered by our shipping partners.

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Shipping Rates

  • Shipping rates are calculated based on the weight, dimensions, destination, and selected shipping method for your order.

  • The applicable shipping charges will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.

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Processing Time

  • We strive to process and ship orders in a timely manner.

  • Orders are typically processed within 3-5 business days from the date of purchase, excluding weekends and public holidays.

  • Please note that processing times may vary during peak seasons or promotional periods.

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Delivery Time

  • The estimated delivery time will depend on your location and the shipping method selected. The delivery time ranges 2 to 15 days depending on the destination.

  • Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to track the progress of your delivery

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Order Tracking

  • We provide order tracking services for most shipments.

  • You will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the status of your shipment through our designated shipping carrier’s website.

 

 Delivery Issues

  • While we strive to ensure smooth and timely delivery, unforeseen circumstances or delivery challenges may arise. If you encounter any issues with your delivery, please contact our customer support team at 9962983672 , and we will assist you in resolving the matter.

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Change of Shipping Address

  • If you need to change the shipping address for your order after it has been placed, please contact our customer support team at 9962983672 as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been shipped.

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Lost or Damaged Packages

  • In the rare event that your package is lost or arrives damaged, please contact our customer support team immediately. We will work with you to resolve the issue and initiate a claim with the shipping carrier if necessary. If you have any questions or concerns regarding our Packaging & Shipping Policy, please contact us at 9962983672

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